Some users are not able to join the rooms
Resolved
Dec 4, 2025 at 2:02pm UTC
The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone.
Affected services
Web App Backend
Updated
Dec 4, 2025 at 1:47pm UTC
Some users may still be unable to enter Rooms. We are actively working on the issue.
Affected services
Web App Backend
Updated
Dec 4, 2025 at 1:16pm UTC
The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone.
Affected services
Web App Backend
Created
Dec 4, 2025 at 12:27pm UTC
We have received a few reports that users can't join their rooms. We believe this might be related to the EU and London. We are actively working to resolve this issue.
Affected services
Web App Backend