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Downtime

Login & Signup are not working

Jun 12, 2025 at 6:33pm UTC
Affected services
Web App Frontend

Resolved
Jun 12, 2025 at 7:13pm UTC

The issue appears to be resolved for users, and we are continuing to monitor closely.

Updated
Jun 12, 2025 at 7:04pm UTC

Google Cloud status page is reporting a global outage for Google Identity Platform, which Louper uses for user sign in and authentication. This affects all sign in methods (SSO and password):
https://status.cloud.google.com/

Created
Jun 12, 2025 at 6:33pm UTC

We are aware that our login page is unresponsive, it appears that Google Firebase is experiencing downtime, and this has affected our login and authentication.
We apologize for the inconvenience, and will be back online as soon as possible.