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Resolved

Users unable to stream or join rooms.

Sep 8, 2026 at 4:29pm UTC
Affected services
Web App Frontend
Web App Backend

Resolved
Sep 8, 2026 at 5:37pm UTC

Database CPU usage spiked very quickly, and the auto-scaling didn’t happen as quickly as we expected.
We have increased the base limits of our database servers to handle the load.

Please refresh your Louper Dashboard or close any Louper tabs and then open a new Louper tab to join a room.

We thank everyone for your patience.

Updated
Sep 8, 2026 at 5:08pm UTC

We have identified the issue and we are working on a fix. We appreciate your patience while we work to resolve this.

Created
Sep 8, 2026 at 4:29pm UTC

We are investigating this urgently and will update this incident as soon as we have more information.