We have had no other incident reports regarding being unable to enter Louper rooms. All customer are reporting that they can now enter rooms.

Identified - Louper has investigated and identified a service disruption in the Southwestern US region, with users unable to enter Louper rooms.

It has been determined that this disruption has been caused by a service incident with Cogent Communications and their network infrastructure.

Here is the information from Cogent Communications on their status page:
https://ecogent.cogentco.com/network-status
Customers in the Los Angeles and Southwestern United States areas may be experiencing increased latency and/or service disruptions due to two separate fiber cuts. Transoceanic traffic to certain Asia-Pacific regions may also be affected. Cogent Engineers are currently being dispatched to both locations, and our third-party fiber vendor has also been engaged to assist with restoration efforts.
There is no ETR at this time.

We will continue to update here as we have more information.

We are still investigating. Evidence is currently pointing to ISP outages on East and West Coast