Incidents reported on status page for Louper https://status.louper.io/ https://d1lppblt9t2x15.cloudfront.net/logos/528cf77be164a7b80784c081210d82f9.png https://status.louper.io/ en https://status.louper.io/ Tue, 24 Mar 2026 12:38:31 +0000 https://status.louper.io/#7a68227f8105d62065f323411be9cf2c205d5da9fd7523eeca023fa3c0d20c2f Regional Ingress - Australia recovered https://status.louper.io/ Tue, 24 Mar 2026 12:38:08 +0000 https://status.louper.io/#7a68227f8105d62065f323411be9cf2c205d5da9fd7523eeca023fa3c0d20c2f Regional Ingress - Australia went down https://status.louper.io/ Sun, 15 Mar 2026 22:34:21 +0000 https://status.louper.io/#c76e3ad1802838d379b312b43d6606e848c586b673497bb03a09a0d20ee9b478 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Sun, 15 Mar 2026 22:18:55 +0000 https://status.louper.io/#c76e3ad1802838d379b312b43d6606e848c586b673497bb03a09a0d20ee9b478 LDE / LBS Connection Quality Stats went down https://status.louper.io/ Fri, 13 Mar 2026 11:54:12 +0000 https://status.louper.io/#e827a9700b3c6f1c74cad0393c8afc805d2509beaed3b3935bbddd2579343dfb Web App Backend recovered https://status.louper.io/ Fri, 13 Mar 2026 11:48:14 +0000 https://status.louper.io/#e827a9700b3c6f1c74cad0393c8afc805d2509beaed3b3935bbddd2579343dfb Web App Backend went down https://status.louper.io/ Fri, 06 Mar 2026 07:14:09 +0000 https://status.louper.io/#575f22d5ac92c5f929f55797d9ac34e396024991b19135a17b98c6805bea4740 Regional Ingress - US East recovered https://status.louper.io/ Fri, 06 Mar 2026 07:13:34 +0000 https://status.louper.io/#575f22d5ac92c5f929f55797d9ac34e396024991b19135a17b98c6805bea4740 Regional Ingress - US East went down https://status.louper.io/ Fri, 06 Mar 2026 07:11:57 +0000 https://status.louper.io/#fd6659a157b1ca37caa7fc8aa16518fe24356a7d9983ab86d24267bf6fb324cd Regional Egress - United Kingdom recovered https://status.louper.io/ Fri, 06 Mar 2026 07:10:48 +0000 https://status.louper.io/#fd6659a157b1ca37caa7fc8aa16518fe24356a7d9983ab86d24267bf6fb324cd Regional Egress - United Kingdom went down https://status.louper.io/ Sat, 28 Feb 2026 07:35:17 +0000 https://status.louper.io/#98fb168f3cfeab6fded13ef67342f09e7ed43d1e96c298ac802a93983bf184e8 Regional Egress - United Kingdom recovered https://status.louper.io/ Sat, 28 Feb 2026 07:34:46 +0000 https://status.louper.io/#98fb168f3cfeab6fded13ef67342f09e7ed43d1e96c298ac802a93983bf184e8 Regional Egress - United Kingdom went down https://status.louper.io/ Sat, 28 Feb 2026 01:16:48 +0000 https://status.louper.io/#654b7aab942c505f46e03ff9f6667bc33755a27380e05335a45a9b5aec4e020c Setup Guides and Help Documentation recovered https://status.louper.io/ Sat, 28 Feb 2026 01:14:59 +0000 https://status.louper.io/#654b7aab942c505f46e03ff9f6667bc33755a27380e05335a45a9b5aec4e020c Setup Guides and Help Documentation went down https://status.louper.io/incident/833210 Wed, 25 Feb 2026 18:20:00 -0000 https://status.louper.io/incident/833210#28d9d1d573a0619490d4b33d8cd755f1c9f14e4bc508b3caebd4d759c13537d0 Some users are reporting not seeing their stream in the Live Room. This is affecting London and LA intermittently. https://status.louper.io/ Sun, 22 Feb 2026 04:05:35 +0000 https://status.louper.io/#2bf197f85fc23864db6652c0a820de27aa8ca81a585c0d74699f273857ec5899 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Sun, 22 Feb 2026 03:47:31 +0000 https://status.louper.io/#2bf197f85fc23864db6652c0a820de27aa8ca81a585c0d74699f273857ec5899 LDE / LBS Connection Quality Stats went down https://status.louper.io/ Tue, 03 Feb 2026 18:09:24 +0000 https://status.louper.io/#86e8491f9e550c64b3eaf6635d0401bee36bdf5d1d98da5b2fdf1b2d5534b72b Regional Egress - United Kingdom recovered https://status.louper.io/ Tue, 03 Feb 2026 18:02:50 +0000 https://status.louper.io/#86e8491f9e550c64b3eaf6635d0401bee36bdf5d1d98da5b2fdf1b2d5534b72b Regional Egress - United Kingdom went down https://status.louper.io/ Sat, 31 Jan 2026 08:26:28 +0000 https://status.louper.io/#ced6ff1e8c8fd75fd2f1c7cc654ea90c702a6ea9d3db243b05d12a7c79b47b92 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Sat, 31 Jan 2026 08:08:59 +0000 https://status.louper.io/#ced6ff1e8c8fd75fd2f1c7cc654ea90c702a6ea9d3db243b05d12a7c79b47b92 LDE / LBS Connection Quality Stats went down https://status.louper.io/incident/810460 Fri, 23 Jan 2026 15:25:00 -0000 https://status.louper.io/incident/810460#53349e24fadbf065308578cbee012d27c53922da810e17f725441993ad6026b8 Some users reporting unable to play review links from iOS https://status.louper.io/ Fri, 23 Jan 2026 03:34:34 +0000 https://status.louper.io/#5913b29937f46a7163d89d7107869d0767e06731445d92cf32672097a295a2e7 Regional Egress - Australia recovered https://status.louper.io/ Fri, 23 Jan 2026 03:12:41 +0000 https://status.louper.io/#5913b29937f46a7163d89d7107869d0767e06731445d92cf32672097a295a2e7 Regional Egress - Australia went down https://status.louper.io/ Mon, 19 Jan 2026 08:14:41 +0000 https://status.louper.io/#8a80ec620b9c2f581ac82d43370f7793262f51bdd774725046542a838ba28aeb Regional Ingress - US East recovered https://status.louper.io/ Mon, 19 Jan 2026 08:11:02 +0000 https://status.louper.io/#8a80ec620b9c2f581ac82d43370f7793262f51bdd774725046542a838ba28aeb Regional Ingress - US East went down https://status.louper.io/incident/805980 Fri, 16 Jan 2026 22:06:00 -0000 https://status.louper.io/incident/805980#9861a300adcc0231158edee493be8e5ee9aeaaecd078c7ef63fa884128671377 Our SRT servers in LA are currently not receiving signal and we are working on fixing this. https://status.louper.io/incident/802310 Sun, 11 Jan 2026 09:10:00 -0000 https://status.louper.io/incident/802310#c2633fa3b6636dc3caf2862cdbf683fb0a5eb6de38c85568b15b1a386fb437bf The issue affecting access to the Louper documentation site has been resolved. The site is now fully accessible and operating normally. https://status.louper.io/incident/802310 Sun, 11 Jan 2026 08:42:00 -0000 https://status.louper.io/incident/802310#a22b190eb906b276ed4b1e9857e9815de68562dd334811acb83db198bd66d599 The Louper documentation site should now be accessible. Error rates on the Netlify Edge Network have stabilized, and we are continuing to monitor the situation closely. https://status.louper.io/ Sun, 11 Jan 2026 08:34:36 +0000 https://status.louper.io/#2f4ef206455902dea0d29be8a06770c525d5e0985dbbb59b2ac2cc2f24ec098f Setup Guides and Help Documentation recovered https://status.louper.io/incident/802310 Sun, 11 Jan 2026 07:22:00 -0000 https://status.louper.io/incident/802310#29619315b36ebd4fe6809a9a1e3c5bbdf77bb7d0a91d6d8944c1d6872922eadc Some users may experience intermittent access issues with the Louper documentation site due to elevated error rates on the Netlify Edge Network. In most cases, refreshing the page a few times resolves the issue. We are actively monitoring the situation and will provide updates if the impact changes, here is a link to Netlify status page for updates https://www.netlifystatus.com/ https://status.louper.io/ Sun, 11 Jan 2026 06:30:50 +0000 https://status.louper.io/#2f4ef206455902dea0d29be8a06770c525d5e0985dbbb59b2ac2cc2f24ec098f Setup Guides and Help Documentation went down https://status.louper.io/ Sat, 10 Jan 2026 16:53:41 +0000 https://status.louper.io/#77d91211ee0eebc71ef42f5d08c94cda280793717a29c79a2320b8c3fd6e6d07 Setup Guides and Help Documentation recovered https://status.louper.io/ Sat, 10 Jan 2026 16:51:10 +0000 https://status.louper.io/#77d91211ee0eebc71ef42f5d08c94cda280793717a29c79a2320b8c3fd6e6d07 Setup Guides and Help Documentation went down https://status.louper.io/ Mon, 05 Jan 2026 01:10:55 +0000 https://status.louper.io/#9f40be8f43c24f955d2fd19a510eec00721b119dbe2a172ecfb8791207ec58e6 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Mon, 05 Jan 2026 00:46:26 +0000 https://status.louper.io/#9f40be8f43c24f955d2fd19a510eec00721b119dbe2a172ecfb8791207ec58e6 LDE / LBS Connection Quality Stats went down https://status.louper.io/incident/779606 Thu, 04 Dec 2025 14:02:00 -0000 https://status.louper.io/incident/779606#beb614b62d5eb8717bc94ea6d04d577a2b3fb0377abcf4ff6d0d95687001c101 The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 13:47:00 -0000 https://status.louper.io/incident/779606#0429282ad2c70370eda6ad4b3bdd6d5436d096662199b26a6e279b51c76912b2 Some users may still be unable to enter Rooms. We are actively working on the issue. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 13:16:00 -0000 https://status.louper.io/incident/779606#8deec22c03116d1706f68f1f4170d28df00b3e56a882dc6b7b7e8e08930a2d38 The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 12:27:00 -0000 https://status.louper.io/incident/779606#85b567142cbf235fcc98ab386a1876f898fde71a8c86be8aa8968c59d6ebf6c3 We have received a few reports that users can't join their rooms. We believe this might be related to the EU and London. We are actively working to resolve this issue. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 11:00:00 -0000 https://status.louper.io/incident/758423#2c1cc4290bb4a03af3201e3176b2cea3d2e37b1b3c20df3af5a673fff2c6ce85 This incident is resolved. Please contact support@louper.io if you still face any issues. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:43:00 -0000 https://status.louper.io/incident/758423#45c4489f9da769ec5fc203007b33d205001fdd363f195b19c6d89d581eb0a610 A fix has been deployed and the team is continuing to monitor the service. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:31:00 -0000 https://status.louper.io/incident/758423#9eb3b1dbef76d9a72ad3230acb0f9d497aab3ece84b540384d1bdb5e5eb96be5 Some backend services are currently degraded, causing slow loading times on Louper Web App. We’re actively working to resolve this and will make sure that all services are up again very soon. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 10:16:00 -0000 https://status.louper.io/incident/747066#52c88b64ade6e2377d7bfd3ecac71e010031590e08bf42ed99ae0f0dffe2db2f This issue has been resolved, we can confirm that all of our services are fully functional. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 09:29:00 -0000 https://status.louper.io/incident/747066#cb9d75eab2ca9f9ce41437d11a4efbdbd135cb5941d18d01d9aa97816d1973d5 Users are now able to enter Rooms and stream without issue, but we are continuing to monitor the situation. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 08:57:00 -0000 https://status.louper.io/incident/747066#35c1d99524cec7fe4ae148603b68c221a1c27ded0e62ce146d420a7b7b8879aa Currently there is an AWS outage going on which is causing some of the Louper web app pages to error out and we are looking into it. AWS Status Page: https://health.aws.amazon.com/health/status https://status.louper.io/incident/740809 Thu, 09 Oct 2025 20:17:00 -0000 https://status.louper.io/incident/740809#0c037e240aa337e86b24be58afee350421be5be16b5ade53693efc182b23104b Microsoft Azure just reported that the issue is resolved so all users should now be able to get into rooms without any issues. We are still monitoring it. https://status.louper.io/incident/740809 Thu, 09 Oct 2025 19:58:00 -0000 https://status.louper.io/incident/740809#b5c5a864155758fb46bd27bc981651d6281fe05d5177a5168fef3bb71daad7dc Currently Microsoft Azure is having a outage which is affecting people to get into rooms. https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:13:00 -0000 https://status.louper.io/incident/601844#cade1ba53139853d168cc89cee351260e0f6c8c84397cf83ea4e93ffc3bb3a86 The issue appears to be resolved for users, and we are continuing to monitor closely. https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:04:00 -0000 https://status.louper.io/incident/601844#0d811cafdd7b3e675005615b3e5679027009bb36a2a96741a7c6165c3f80ba20 Google Cloud status page is reporting a global outage for Google Identity Platform, which Louper uses for user sign in and authentication. This affects all sign in methods (SSO and password): https://status.cloud.google.com/ https://status.louper.io/incident/601844 Thu, 12 Jun 2025 18:33:00 -0000 https://status.louper.io/incident/601844#a0c00b730fb9cfc67f0a235e4107197a27f00cc6ffea9311a1f804b34a10f4a3 We are aware that our login page is unresponsive, it appears that Google Firebase is experiencing downtime, and this has affected our login and authentication. We apologize for the inconvenience, and will be back online as soon as possible.