Incidents reported on status page for Louper https://status.louper.io/ https://d1lppblt9t2x15.cloudfront.net/logos/528cf77be164a7b80784c081210d82f9.png https://status.louper.io/ en https://status.louper.io/incident/810460 Fri, 23 Jan 2026 15:25:00 -0000 https://status.louper.io/incident/810460#53349e24fadbf065308578cbee012d27c53922da810e17f725441993ad6026b8 Some users reporting unable to play review links from iOS https://status.louper.io/ Fri, 23 Jan 2026 03:34:34 +0000 https://status.louper.io/#5913b29937f46a7163d89d7107869d0767e06731445d92cf32672097a295a2e7 Regional Egress - Australia recovered https://status.louper.io/ Fri, 23 Jan 2026 03:12:41 +0000 https://status.louper.io/#5913b29937f46a7163d89d7107869d0767e06731445d92cf32672097a295a2e7 Regional Egress - Australia went down https://status.louper.io/ Mon, 19 Jan 2026 08:14:41 +0000 https://status.louper.io/#8a80ec620b9c2f581ac82d43370f7793262f51bdd774725046542a838ba28aeb Regional Ingress - US East recovered https://status.louper.io/ Mon, 19 Jan 2026 08:11:02 +0000 https://status.louper.io/#8a80ec620b9c2f581ac82d43370f7793262f51bdd774725046542a838ba28aeb Regional Ingress - US East went down https://status.louper.io/incident/805980 Fri, 16 Jan 2026 22:06:00 -0000 https://status.louper.io/incident/805980#9861a300adcc0231158edee493be8e5ee9aeaaecd078c7ef63fa884128671377 Our SRT servers in LA are currently not receiving signal and we are working on fixing this. https://status.louper.io/incident/802310 Sun, 11 Jan 2026 09:10:00 -0000 https://status.louper.io/incident/802310#c2633fa3b6636dc3caf2862cdbf683fb0a5eb6de38c85568b15b1a386fb437bf The issue affecting access to the Louper documentation site has been resolved. The site is now fully accessible and operating normally. https://status.louper.io/incident/802310 Sun, 11 Jan 2026 08:42:00 -0000 https://status.louper.io/incident/802310#a22b190eb906b276ed4b1e9857e9815de68562dd334811acb83db198bd66d599 The Louper documentation site should now be accessible. Error rates on the Netlify Edge Network have stabilized, and we are continuing to monitor the situation closely. https://status.louper.io/ Sun, 11 Jan 2026 08:34:36 +0000 https://status.louper.io/#2f4ef206455902dea0d29be8a06770c525d5e0985dbbb59b2ac2cc2f24ec098f Setup Guides and Help Documentation recovered https://status.louper.io/incident/802310 Sun, 11 Jan 2026 07:22:00 -0000 https://status.louper.io/incident/802310#29619315b36ebd4fe6809a9a1e3c5bbdf77bb7d0a91d6d8944c1d6872922eadc Some users may experience intermittent access issues with the Louper documentation site due to elevated error rates on the Netlify Edge Network. In most cases, refreshing the page a few times resolves the issue. We are actively monitoring the situation and will provide updates if the impact changes, here is a link to Netlify status page for updates https://www.netlifystatus.com/ https://status.louper.io/ Sun, 11 Jan 2026 06:30:50 +0000 https://status.louper.io/#2f4ef206455902dea0d29be8a06770c525d5e0985dbbb59b2ac2cc2f24ec098f Setup Guides and Help Documentation went down https://status.louper.io/ Sat, 10 Jan 2026 16:53:41 +0000 https://status.louper.io/#77d91211ee0eebc71ef42f5d08c94cda280793717a29c79a2320b8c3fd6e6d07 Setup Guides and Help Documentation recovered https://status.louper.io/ Sat, 10 Jan 2026 16:51:10 +0000 https://status.louper.io/#77d91211ee0eebc71ef42f5d08c94cda280793717a29c79a2320b8c3fd6e6d07 Setup Guides and Help Documentation went down https://status.louper.io/ Mon, 05 Jan 2026 01:10:55 +0000 https://status.louper.io/#9f40be8f43c24f955d2fd19a510eec00721b119dbe2a172ecfb8791207ec58e6 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Mon, 05 Jan 2026 00:46:26 +0000 https://status.louper.io/#9f40be8f43c24f955d2fd19a510eec00721b119dbe2a172ecfb8791207ec58e6 LDE / LBS Connection Quality Stats went down https://status.louper.io/ Thu, 18 Dec 2025 12:21:05 +0000 https://status.louper.io/#bfd2e723ddf5a765e32a6157c727d7cb033b742aa09a0c759e215eb511889037 Regional Egress - Australia recovered https://status.louper.io/ Thu, 18 Dec 2025 12:20:37 +0000 https://status.louper.io/#bfd2e723ddf5a765e32a6157c727d7cb033b742aa09a0c759e215eb511889037 Regional Egress - Australia went down https://status.louper.io/ Tue, 16 Dec 2025 15:45:25 +0000 https://status.louper.io/#8a92b1a3c437b16c0ab2aa5e0a04d2e7ea452a332101ef8b9724c3fd2b864ecc Regional Egress - US West recovered https://status.louper.io/ Tue, 16 Dec 2025 15:45:02 +0000 https://status.louper.io/#8a92b1a3c437b16c0ab2aa5e0a04d2e7ea452a332101ef8b9724c3fd2b864ecc Regional Egress - US West went down https://status.louper.io/ Tue, 16 Dec 2025 03:39:36 +0000 https://status.louper.io/#b6f71dd82e254027c22e59474c4bf15691fff8fd21b8cd4632794c74e922e7b2 Regional Egress - South Africa recovered https://status.louper.io/ Tue, 16 Dec 2025 03:34:10 +0000 https://status.louper.io/#b6f71dd82e254027c22e59474c4bf15691fff8fd21b8cd4632794c74e922e7b2 Regional Egress - South Africa went down https://status.louper.io/ Sat, 13 Dec 2025 03:02:07 +0000 https://status.louper.io/#2f24ac928238f2afa97e14bcc9cddf273b43fef1b370a445d75c24cdf8c45692 Regional Egress - Australia recovered https://status.louper.io/ Sat, 13 Dec 2025 02:48:38 +0000 https://status.louper.io/#2f24ac928238f2afa97e14bcc9cddf273b43fef1b370a445d75c24cdf8c45692 Regional Egress - Australia went down https://status.louper.io/ Wed, 10 Dec 2025 14:33:51 +0000 https://status.louper.io/#26d96330d3bce54467c21589bab7c14617a0acc79c6794d0d79dc853ab25f9b7 Louper StreamConnect Apps recovered https://status.louper.io/ Wed, 10 Dec 2025 14:33:51 +0000 https://status.louper.io/#26d96330d3bce54467c21589bab7c14617a0acc79c6794d0d79dc853ab25f9b7 Web App Backend recovered https://status.louper.io/ Wed, 10 Dec 2025 14:18:52 +0000 https://status.louper.io/#26d96330d3bce54467c21589bab7c14617a0acc79c6794d0d79dc853ab25f9b7 Louper StreamConnect Apps went down https://status.louper.io/ Wed, 10 Dec 2025 14:18:52 +0000 https://status.louper.io/#26d96330d3bce54467c21589bab7c14617a0acc79c6794d0d79dc853ab25f9b7 Web App Backend went down https://status.louper.io/ Wed, 10 Dec 2025 06:14:30 +0000 https://status.louper.io/#a9e324418ac5cca3238799aac916746dd2e02a6f40cb6b697dfe427550ff7fd0 Regional Egress - Australia recovered https://status.louper.io/ Wed, 10 Dec 2025 06:13:56 +0000 https://status.louper.io/#a9e324418ac5cca3238799aac916746dd2e02a6f40cb6b697dfe427550ff7fd0 Regional Egress - Australia went down https://status.louper.io/ Wed, 10 Dec 2025 00:47:19 +0000 https://status.louper.io/#cd3e1e963bc2229b7ec16eb354c940fb00688618933d3f191f31674dbe9154e6 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Wed, 10 Dec 2025 00:38:18 +0000 https://status.louper.io/#cd3e1e963bc2229b7ec16eb354c940fb00688618933d3f191f31674dbe9154e6 LDE / LBS Connection Quality Stats went down https://status.louper.io/ Fri, 05 Dec 2025 09:12:44 +0000 https://status.louper.io/#afaf5d7071af05a470e569ed16f126f223ca9f0fda3a1b7de01176cd9765b866 Email & Chat Support Infrastructure recovered https://status.louper.io/ Fri, 05 Dec 2025 08:49:19 +0000 https://status.louper.io/#afaf5d7071af05a470e569ed16f126f223ca9f0fda3a1b7de01176cd9765b866 Email & Chat Support Infrastructure went down https://status.louper.io/incident/779606 Thu, 04 Dec 2025 14:02:00 -0000 https://status.louper.io/incident/779606#beb614b62d5eb8717bc94ea6d04d577a2b3fb0377abcf4ff6d0d95687001c101 The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 13:47:00 -0000 https://status.louper.io/incident/779606#0429282ad2c70370eda6ad4b3bdd6d5436d096662199b26a6e279b51c76912b2 Some users may still be unable to enter Rooms. We are actively working on the issue. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 13:16:00 -0000 https://status.louper.io/incident/779606#8deec22c03116d1706f68f1f4170d28df00b3e56a882dc6b7b7e8e08930a2d38 The issue has been fixed. We are on standby and waiting for confirmation that this has been resolved for everyone. https://status.louper.io/incident/779606 Thu, 04 Dec 2025 12:27:00 -0000 https://status.louper.io/incident/779606#85b567142cbf235fcc98ab386a1876f898fde71a8c86be8aa8968c59d6ebf6c3 We have received a few reports that users can't join their rooms. We believe this might be related to the EU and London. We are actively working to resolve this issue. https://status.louper.io/ Thu, 04 Dec 2025 09:15:16 +0000 https://status.louper.io/#a77f6e1960d2f543e3cab34d59e445b313feb87db4cecbaa2ca5c5898ad44a5c Regional Ingress - Australia recovered https://status.louper.io/ Thu, 04 Dec 2025 09:14:13 +0000 https://status.louper.io/#a77f6e1960d2f543e3cab34d59e445b313feb87db4cecbaa2ca5c5898ad44a5c Regional Ingress - Australia went down https://status.louper.io/ Thu, 04 Dec 2025 05:20:06 +0000 https://status.louper.io/#06ef98250209d9ec78945e1f726f08aaea533c9ba32ac7e54141c7521e148acc Regional Egress - United Kingdom recovered https://status.louper.io/ Thu, 04 Dec 2025 05:11:39 +0000 https://status.louper.io/#06ef98250209d9ec78945e1f726f08aaea533c9ba32ac7e54141c7521e148acc Regional Egress - United Kingdom went down https://status.louper.io/ Fri, 21 Nov 2025 16:35:31 +0000 https://status.louper.io/#b6b2fbb016e48101281f70e55d460349f4fd54658732f6987fcd2601090a1e4b Regional Egress - Australia recovered https://status.louper.io/ Fri, 21 Nov 2025 16:25:05 +0000 https://status.louper.io/#b6b2fbb016e48101281f70e55d460349f4fd54658732f6987fcd2601090a1e4b Regional Egress - Australia went down https://status.louper.io/ Tue, 18 Nov 2025 10:33:47 +0000 https://status.louper.io/#a26bfdaf0f139498182360a47f6c2bfff49533473934f2cd3e0fe12144c712b5 Regional Egress - Australia recovered https://status.louper.io/ Tue, 18 Nov 2025 10:33:17 +0000 https://status.louper.io/#a26bfdaf0f139498182360a47f6c2bfff49533473934f2cd3e0fe12144c712b5 Regional Egress - Australia went down https://status.louper.io/ Tue, 18 Nov 2025 09:19:05 +0000 https://status.louper.io/#2373dd4e5d5968f1ba3a9d9e654e19188f861d9160f626b65b3cddefd2e90a33 Regional Egress - United Kingdom recovered https://status.louper.io/ Tue, 18 Nov 2025 09:17:14 +0000 https://status.louper.io/#2373dd4e5d5968f1ba3a9d9e654e19188f861d9160f626b65b3cddefd2e90a33 Regional Egress - United Kingdom went down https://status.louper.io/ Tue, 18 Nov 2025 04:58:08 +0000 https://status.louper.io/#921a881694b17872de093d46ba7333ea799793f18d4eede4089d353005d30f45 Regional Egress - Australia recovered https://status.louper.io/ Tue, 18 Nov 2025 04:38:49 +0000 https://status.louper.io/#921a881694b17872de093d46ba7333ea799793f18d4eede4089d353005d30f45 Regional Egress - Australia went down https://status.louper.io/ Tue, 18 Nov 2025 00:25:41 +0000 https://status.louper.io/#6fa4ac13be4a0fb30fd0f69cdefe7391c9bf97ff0be5cce6dc2d444f13729408 Regional Egress - United Kingdom recovered https://status.louper.io/ Tue, 18 Nov 2025 00:15:18 +0000 https://status.louper.io/#6fa4ac13be4a0fb30fd0f69cdefe7391c9bf97ff0be5cce6dc2d444f13729408 Regional Egress - United Kingdom went down https://status.louper.io/ Mon, 17 Nov 2025 17:14:40 +0000 https://status.louper.io/#da79213a5eb732b947f790df830ec5cda71ad24e16c508f92e1dcb490f12baff Regional Egress - Australia recovered https://status.louper.io/ Mon, 17 Nov 2025 17:11:38 +0000 https://status.louper.io/#da79213a5eb732b947f790df830ec5cda71ad24e16c508f92e1dcb490f12baff Regional Egress - Australia went down https://status.louper.io/ Mon, 17 Nov 2025 15:53:54 +0000 https://status.louper.io/#1e5028a118905f9893be9a35f3bdb364b905a93f2bbb7829f70a6779c0035eff Regional Egress - Australia recovered https://status.louper.io/ Mon, 17 Nov 2025 15:47:53 +0000 https://status.louper.io/#1e5028a118905f9893be9a35f3bdb364b905a93f2bbb7829f70a6779c0035eff Regional Egress - Australia went down https://status.louper.io/ Mon, 17 Nov 2025 11:36:02 +0000 https://status.louper.io/#cfa9fbe0aa0f060962d2ca5ef46b7715fd1396efbbd7db53c248ecffc53a3b66 Setup Guides and Help Documentation recovered https://status.louper.io/ Mon, 17 Nov 2025 11:35:15 +0000 https://status.louper.io/#cfa9fbe0aa0f060962d2ca5ef46b7715fd1396efbbd7db53c248ecffc53a3b66 Setup Guides and Help Documentation went down https://status.louper.io/ Mon, 17 Nov 2025 11:16:46 +0000 https://status.louper.io/#9f27f526e54895f95b1edf4c1dda9944180d38ae0ef09f992c3dc8d878fb8a92 Setup Guides and Help Documentation recovered https://status.louper.io/ Mon, 17 Nov 2025 11:15:44 +0000 https://status.louper.io/#9f27f526e54895f95b1edf4c1dda9944180d38ae0ef09f992c3dc8d878fb8a92 Setup Guides and Help Documentation went down https://status.louper.io/ Sun, 09 Nov 2025 06:00:08 +0000 https://status.louper.io/#1acd65eabceec80264c87274f122b0340a62c5b137378106b3972a9dd039ec85 Regional Egress - Australia recovered https://status.louper.io/ Sun, 09 Nov 2025 05:59:26 +0000 https://status.louper.io/#1acd65eabceec80264c87274f122b0340a62c5b137378106b3972a9dd039ec85 Regional Egress - Australia went down https://status.louper.io/incident/758423 Wed, 05 Nov 2025 11:00:00 -0000 https://status.louper.io/incident/758423#2c1cc4290bb4a03af3201e3176b2cea3d2e37b1b3c20df3af5a673fff2c6ce85 This incident is resolved. Please contact support@louper.io if you still face any issues. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:43:00 -0000 https://status.louper.io/incident/758423#45c4489f9da769ec5fc203007b33d205001fdd363f195b19c6d89d581eb0a610 A fix has been deployed and the team is continuing to monitor the service. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:31:00 -0000 https://status.louper.io/incident/758423#9eb3b1dbef76d9a72ad3230acb0f9d497aab3ece84b540384d1bdb5e5eb96be5 Some backend services are currently degraded, causing slow loading times on Louper Web App. We’re actively working to resolve this and will make sure that all services are up again very soon. https://status.louper.io/ Mon, 03 Nov 2025 10:41:11 +0000 https://status.louper.io/#5802e96992addfe47716a2aea771d25ea2adbc0343e29b64994bbdfaaf194d64 Regional Egress - Australia recovered https://status.louper.io/ Mon, 03 Nov 2025 10:08:36 +0000 https://status.louper.io/#5802e96992addfe47716a2aea771d25ea2adbc0343e29b64994bbdfaaf194d64 Regional Egress - Australia went down https://status.louper.io/incident/747066 Mon, 20 Oct 2025 10:16:00 -0000 https://status.louper.io/incident/747066#52c88b64ade6e2377d7bfd3ecac71e010031590e08bf42ed99ae0f0dffe2db2f This issue has been resolved, we can confirm that all of our services are fully functional. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 09:29:00 -0000 https://status.louper.io/incident/747066#cb9d75eab2ca9f9ce41437d11a4efbdbd135cb5941d18d01d9aa97816d1973d5 Users are now able to enter Rooms and stream without issue, but we are continuing to monitor the situation. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 08:57:00 -0000 https://status.louper.io/incident/747066#35c1d99524cec7fe4ae148603b68c221a1c27ded0e62ce146d420a7b7b8879aa Currently there is an AWS outage going on which is causing some of the Louper web app pages to error out and we are looking into it. AWS Status Page: https://health.aws.amazon.com/health/status https://status.louper.io/incident/740809 Thu, 09 Oct 2025 20:17:00 -0000 https://status.louper.io/incident/740809#0c037e240aa337e86b24be58afee350421be5be16b5ade53693efc182b23104b Microsoft Azure just reported that the issue is resolved so all users should now be able to get into rooms without any issues. We are still monitoring it. https://status.louper.io/incident/740809 Thu, 09 Oct 2025 19:58:00 -0000 https://status.louper.io/incident/740809#b5c5a864155758fb46bd27bc981651d6281fe05d5177a5168fef3bb71daad7dc Currently Microsoft Azure is having a outage which is affecting people to get into rooms. https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:13:00 -0000 https://status.louper.io/incident/601844#cade1ba53139853d168cc89cee351260e0f6c8c84397cf83ea4e93ffc3bb3a86 The issue appears to be resolved for users, and we are continuing to monitor closely. https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:04:00 -0000 https://status.louper.io/incident/601844#0d811cafdd7b3e675005615b3e5679027009bb36a2a96741a7c6165c3f80ba20 Google Cloud status page is reporting a global outage for Google Identity Platform, which Louper uses for user sign in and authentication. This affects all sign in methods (SSO and password): https://status.cloud.google.com/ https://status.louper.io/incident/601844 Thu, 12 Jun 2025 18:33:00 -0000 https://status.louper.io/incident/601844#a0c00b730fb9cfc67f0a235e4107197a27f00cc6ffea9311a1f804b34a10f4a3 We are aware that our login page is unresponsive, it appears that Google Firebase is experiencing downtime, and this has affected our login and authentication. We apologize for the inconvenience, and will be back online as soon as possible.