Incidents reported on status page for Louper https://status.louper.io/ https://d1lppblt9t2x15.cloudfront.net/logos/528cf77be164a7b80784c081210d82f9.png https://status.louper.io/ en https://status.louper.io/incident/758423 Wed, 05 Nov 2025 11:00:00 -0000 https://status.louper.io/incident/758423#2c1cc4290bb4a03af3201e3176b2cea3d2e37b1b3c20df3af5a673fff2c6ce85 This incident is resolved. Please contact support@louper.io if you still face any issues. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:43:00 -0000 https://status.louper.io/incident/758423#45c4489f9da769ec5fc203007b33d205001fdd363f195b19c6d89d581eb0a610 A fix has been deployed and the team is continuing to monitor the service. https://status.louper.io/incident/758423 Wed, 05 Nov 2025 10:31:00 -0000 https://status.louper.io/incident/758423#9eb3b1dbef76d9a72ad3230acb0f9d497aab3ece84b540384d1bdb5e5eb96be5 Some backend services are currently degraded, causing slow loading times on Louper Web App. We’re actively working to resolve this and will make sure that all services are up again very soon. https://status.louper.io/ Mon, 03 Nov 2025 10:41:11 +0000 https://status.louper.io/#5802e96992addfe47716a2aea771d25ea2adbc0343e29b64994bbdfaaf194d64 Regional Egress - Australia recovered https://status.louper.io/ Mon, 03 Nov 2025 10:08:36 +0000 https://status.louper.io/#5802e96992addfe47716a2aea771d25ea2adbc0343e29b64994bbdfaaf194d64 Regional Egress - Australia went down https://status.louper.io/incident/747066 Mon, 20 Oct 2025 10:16:00 -0000 https://status.louper.io/incident/747066#52c88b64ade6e2377d7bfd3ecac71e010031590e08bf42ed99ae0f0dffe2db2f This issue has been resolved, we can confirm that all of our services are fully functional. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 09:29:00 -0000 https://status.louper.io/incident/747066#cb9d75eab2ca9f9ce41437d11a4efbdbd135cb5941d18d01d9aa97816d1973d5 Users are now able to enter Rooms and stream without issue, but we are continuing to monitor the situation. https://status.louper.io/incident/747066 Mon, 20 Oct 2025 08:57:00 -0000 https://status.louper.io/incident/747066#35c1d99524cec7fe4ae148603b68c221a1c27ded0e62ce146d420a7b7b8879aa Currently there is an AWS outage going on which is causing some of the Louper web app pages to error out and we are looking into it. AWS Status Page: https://health.aws.amazon.com/health/status https://status.louper.io/ Tue, 14 Oct 2025 06:05:53 +0000 https://status.louper.io/#4984970a0e68f336e4181a3e6226b6150b05a9695218af59bab3add68b3e7097 Regional Ingress - Australia recovered https://status.louper.io/ Tue, 14 Oct 2025 06:05:21 +0000 https://status.louper.io/#4984970a0e68f336e4181a3e6226b6150b05a9695218af59bab3add68b3e7097 Regional Ingress - Australia went down https://status.louper.io/ Mon, 13 Oct 2025 18:11:49 +0000 https://status.louper.io/#f62cc4d62bd2ec5c317564d0a7513e686c15d209f72263d03174ef223ec5f083 Regional Egress - US East recovered https://status.louper.io/ Mon, 13 Oct 2025 18:06:47 +0000 https://status.louper.io/#f62cc4d62bd2ec5c317564d0a7513e686c15d209f72263d03174ef223ec5f083 Regional Egress - US East went down https://status.louper.io/ Mon, 13 Oct 2025 11:10:46 +0000 https://status.louper.io/#b9151ac8f65a8b6ae6a117bcff3fe0eb8396b4c0ce9c52b70f7fb899d7ae8416 Regional Egress - Australia recovered https://status.louper.io/ Mon, 13 Oct 2025 11:09:52 +0000 https://status.louper.io/#b9151ac8f65a8b6ae6a117bcff3fe0eb8396b4c0ce9c52b70f7fb899d7ae8416 Regional Egress - Australia went down https://status.louper.io/ Fri, 10 Oct 2025 09:07:59 +0000 https://status.louper.io/#c86b4799ffec3f789e86dbabba2f89c9430ef7c80f1a1ce2d13f083eae095515 LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Fri, 10 Oct 2025 08:55:58 +0000 https://status.louper.io/#c86b4799ffec3f789e86dbabba2f89c9430ef7c80f1a1ce2d13f083eae095515 LDE / LBS Connection Quality Stats went down https://status.louper.io/incident/740809 Thu, 09 Oct 2025 20:17:00 -0000 https://status.louper.io/incident/740809#0c037e240aa337e86b24be58afee350421be5be16b5ade53693efc182b23104b Microsoft Azure just reported that the issue is resolved so all users should now be able to get into rooms without any issues. We are still monitoring it. https://status.louper.io/incident/740809 Thu, 09 Oct 2025 19:58:00 -0000 https://status.louper.io/incident/740809#b5c5a864155758fb46bd27bc981651d6281fe05d5177a5168fef3bb71daad7dc Currently Microsoft Azure is having a outage which is affecting people to get into rooms. https://status.louper.io/ Fri, 03 Oct 2025 23:37:27 +0000 https://status.louper.io/#f008f34643197fe61c1079967b3acd1bfd036cc65a8c6cdddfdf050a91cf43c1 Regional Egress - Australia recovered https://status.louper.io/ Fri, 03 Oct 2025 23:27:55 +0000 https://status.louper.io/#f008f34643197fe61c1079967b3acd1bfd036cc65a8c6cdddfdf050a91cf43c1 Regional Egress - Australia went down https://status.louper.io/ Tue, 30 Sep 2025 22:32:41 +0000 https://status.louper.io/#c2646763566314d549e3965b3cb99ac9bb6cca3bcb3a367feb085f20629a2f9b Regional Egress - South Africa recovered https://status.louper.io/ Tue, 30 Sep 2025 22:28:16 +0000 https://status.louper.io/#c2646763566314d549e3965b3cb99ac9bb6cca3bcb3a367feb085f20629a2f9b Regional Egress - South Africa went down https://status.louper.io/ Sat, 27 Sep 2025 06:52:14 +0000 https://status.louper.io/#ecb0c1e0107b45f07e645a5abe249682ccbeeb87bcf98352db30ad6fe76bb4e1 Regional Egress - United Kingdom recovered https://status.louper.io/ Sat, 27 Sep 2025 06:51:40 +0000 https://status.louper.io/#ecb0c1e0107b45f07e645a5abe249682ccbeeb87bcf98352db30ad6fe76bb4e1 Regional Egress - United Kingdom went down https://status.louper.io/ Tue, 09 Sep 2025 12:13:42 +0000 https://status.louper.io/#44a661397a21f02894ddab735788511b424f475f68c4c054f85be9a562dee123 Regional Ingress - South Africa recovered https://status.louper.io/ Tue, 09 Sep 2025 08:45:46 +0000 https://status.louper.io/#44a661397a21f02894ddab735788511b424f475f68c4c054f85be9a562dee123 Regional Ingress - South Africa went down https://status.louper.io/ Tue, 09 Sep 2025 04:35:03 +0000 https://status.louper.io/#9bf0747cf407d7257e0a1a45273674c52519afb9ec90346f9047d85ac88bdf80 Regional Egress - South Africa recovered https://status.louper.io/ Tue, 09 Sep 2025 04:18:09 +0000 https://status.louper.io/#9bf0747cf407d7257e0a1a45273674c52519afb9ec90346f9047d85ac88bdf80 Regional Egress - South Africa went down https://status.louper.io/ Sun, 17 Aug 2025 08:51:46 +0000 https://status.louper.io/#08f23ac2c196aa310080df41b1b28538649d7513a2d30a8381080fd947a3e6cf Regional Ingress - Australia recovered https://status.louper.io/ Sun, 17 Aug 2025 08:22:17 +0000 https://status.louper.io/#08f23ac2c196aa310080df41b1b28538649d7513a2d30a8381080fd947a3e6cf Regional Ingress - Australia went down https://status.louper.io/ Sun, 17 Aug 2025 08:22:15 +0000 https://status.louper.io/#c1ea918bf2c91eacabef41f27fb67323466c9c7f8a09348a55c1ee8c1b903cba Regional Ingress - United Kingdom recovered https://status.louper.io/ Sun, 17 Aug 2025 08:21:32 +0000 https://status.louper.io/#c1ea918bf2c91eacabef41f27fb67323466c9c7f8a09348a55c1ee8c1b903cba Regional Ingress - United Kingdom went down https://status.louper.io/ Sun, 17 Aug 2025 01:24:22 +0000 https://status.louper.io/#7a475a27e32056be147151dd90abf587930a8df30637745eb4124a83ccc3375b LDE / LBS Connection Quality Stats recovered https://status.louper.io/ Sat, 16 Aug 2025 22:56:27 +0000 https://status.louper.io/#7a475a27e32056be147151dd90abf587930a8df30637745eb4124a83ccc3375b LDE / LBS Connection Quality Stats went down https://status.louper.io/ Sat, 16 Aug 2025 17:18:09 +0000 https://status.louper.io/#1f3a01c12fee88ee525748689a9e8d6d0876f86d7f4ce43e8285d119cd4f090f Regional Egress - South Africa recovered https://status.louper.io/ Sat, 16 Aug 2025 16:31:57 +0000 https://status.louper.io/#1f3a01c12fee88ee525748689a9e8d6d0876f86d7f4ce43e8285d119cd4f090f Regional Egress - South Africa went down https://status.louper.io/ Fri, 15 Aug 2025 15:35:01 +0000 https://status.louper.io/#a5438ae9c57a7007f246cb0548f6fe87ea6bd6221aaae641c8042d088c84cccb Regional Egress - South Africa recovered https://status.louper.io/ Fri, 15 Aug 2025 15:30:45 +0000 https://status.louper.io/#a5438ae9c57a7007f246cb0548f6fe87ea6bd6221aaae641c8042d088c84cccb Regional Egress - South Africa went down https://status.louper.io/ Tue, 12 Aug 2025 21:11:15 +0000 https://status.louper.io/#9a392f9159b02c7fb52892be8827234aae6a0d372f880bcb373bc3e66a77027b Regional Egress - Australia recovered https://status.louper.io/ Tue, 12 Aug 2025 21:01:46 +0000 https://status.louper.io/#9a392f9159b02c7fb52892be8827234aae6a0d372f880bcb373bc3e66a77027b Regional Egress - Australia went down https://status.louper.io/ Tue, 12 Aug 2025 20:42:37 +0000 https://status.louper.io/#3f47ff54fe662210e8d5cf37150e07a7071b3d5b9fe2372ec13cf25c3f9c68c9 Regional Egress - Australia recovered https://status.louper.io/ Tue, 12 Aug 2025 20:38:10 +0000 https://status.louper.io/#3f47ff54fe662210e8d5cf37150e07a7071b3d5b9fe2372ec13cf25c3f9c68c9 Regional Egress - Australia went down https://status.louper.io/ Tue, 12 Aug 2025 18:09:21 +0000 https://status.louper.io/#c45dd96e8a053ae994d5cd3fed3c9560b8e75cbb0d8c6e430b0415bd6a74afb6 Regional Egress - Australia recovered https://status.louper.io/ Tue, 12 Aug 2025 18:01:51 +0000 https://status.louper.io/#c45dd96e8a053ae994d5cd3fed3c9560b8e75cbb0d8c6e430b0415bd6a74afb6 Regional Egress - Australia went down https://status.louper.io/ Tue, 12 Aug 2025 17:27:51 +0000 https://status.louper.io/#dc3501f6e687fccd621381b1daa43580fce5fc72e038546d9b5523092a61404d Regional Egress - Australia recovered https://status.louper.io/ Tue, 12 Aug 2025 17:02:46 +0000 https://status.louper.io/#dc3501f6e687fccd621381b1daa43580fce5fc72e038546d9b5523092a61404d Regional Egress - Australia went down https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:13:00 -0000 https://status.louper.io/incident/601844#cade1ba53139853d168cc89cee351260e0f6c8c84397cf83ea4e93ffc3bb3a86 The issue appears to be resolved for users, and we are continuing to monitor closely. https://status.louper.io/incident/601844 Thu, 12 Jun 2025 19:04:00 -0000 https://status.louper.io/incident/601844#0d811cafdd7b3e675005615b3e5679027009bb36a2a96741a7c6165c3f80ba20 Google Cloud status page is reporting a global outage for Google Identity Platform, which Louper uses for user sign in and authentication. This affects all sign in methods (SSO and password): https://status.cloud.google.com/ https://status.louper.io/incident/601844 Thu, 12 Jun 2025 18:33:00 -0000 https://status.louper.io/incident/601844#a0c00b730fb9cfc67f0a235e4107197a27f00cc6ffea9311a1f804b34a10f4a3 We are aware that our login page is unresponsive, it appears that Google Firebase is experiencing downtime, and this has affected our login and authentication. We apologize for the inconvenience, and will be back online as soon as possible.